Sheraton Ottawa Hotel, Ottawa - Reviews, Room Options & Prices 2025

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About the Hotel

150 Albert St, Ottawa, Canada, K1P 5G2

Four-star Sheraton Ottawa Hotel in Downtown Ottawa's elegant riverside core offers 236 reimagined rooms, indoor saltwater pool, and 7,800 square feet of versatile event venues with custom catering.

Modern Room Amenities

Sheraton's air-conditioned rooms feature iPod docking stations, flat-screen TVs, mini-refrigerators and laptop-friendly workspaces. All accommodations include safes and complimentary WiFi.

Local Dining Options

Carleton Grill serves global cuisine using local ingredients, offering a la carte breakfast and lunch buffet. Sasha's Bar presents small plates and craft cocktails.

Fitness and Recreation

The Sheraton Ottawa Hotel features a 24-hour fitness center and indoor saltwater pool. Nearby outdoor activities include mountain biking, hiking trails, and rock climbing.

Central Downtown Location

Located steps from Parliament Hill, the hotel provides easy access to Shaw Centre, ByWard Market, and Carleton University. Parliament Station O-Train stop serves the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

4 persons

37 m²

Bed options:

2 Double beds

Shower

Heating

room details

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King Room

Max:

2 persons

37 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Club Upper Floors King Room

Max:

2 persons

37 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

Ottawa1000 ft

Airports

Macdonald Cartier (YOW) 9.1 mi

Gatineau (YND) 15.2 mi

Train

Ottawa Train Station 2.3 mi

Train400 ft

Bus

Bus stop700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

CAD 35 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Allergy-free rooms
Elevator
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Squash

Services

Valet parking
Pet amenities available
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Swimming pool

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

150 Albert St, Ottawa, Canada, K1P 5G2

Map view

150 Albert St, Ottawa, Canada, K1P 5G2

City landmarks

Church

Notre-Dame Cathedral Basilica

4200 ft

Museums

National Gallery of Canada

4200 ft

Museums

Canadian Museum of History

1.3 mi

320 Sussex Dr

Royal Canadian Mint

5000 ft

Museums

Canadian War Museum

1.1 mi

Parliament Hill

Peace Tower

2500 ft

335 Laurier Ave E

Laurier House National Historic Site

1.1 mi

Market

ByWard Market

3700 ft

Museums

Bytown Museum

2600 ft

Gallery

Ottawa Art Gallery

3600 ft

426 Sussex Drive

Peacekeeping Monument

3800 ft

Public Building

Supreme Court of Canada

2600 ft

240 McLeod St

Canadian Museum of Nature

4300 ft

University

University of Ottawa

3700 ft

Parks

Major's Hill Park

3000 ft

Nearby

Public Building

Parliament Hill

1600 ft

111 Wellington St

Parliament Hill and Buildings

2000 ft

Elgin Street Confederation Square

National War Memorial

1800 ft

202-40 Elgin St

Confederation Square

1700 ft

30 Bank Street At the corder of Bank and Wellington streets

Bank of Canada Museum

1100 ft

Parks

Confederation Park

1600 ft

Parks

Westboro Village cafes

2000 ft

Centre Block

1700 ft

Libraries

Library of Parliament

1900 ft

Mall

Sparks Street Mall

1100 ft

53 Elgin St

Tomb of the Unknown Soldier

1300 ft

Confederation Square

Valiants Memorial

1500 ft

1 Rideau St Beside the Chateau Laurier

Ottawa Locks

1600 ft

120 Lisgar St at Elgin

Canadian Tribute to Human Rights

1800 ft

Art object

Terry Fox Statue

900 ft

Restaurants

Carleton Grill

0 ft

150 Albert St

Arc Lounge Dining

700 ft

140 Slater St

Second Cup Coffee Co

600 ft

111 Albert St. Suite #107

The Bier Markt

800 ft

156 Sparks St

Nate's Deli

700 ft

152 Sparks St Corner of O'Connor

South Block Whiskey Bar

700 ft

148 Sparks St

Thali

800 ft

136 O'Connor St

The Fuel Bar

900 ft

99 Metcalfe St #106

Reviews and Ratings

Feedback from previous guests about their experience.

56%

enjoyed the hotel and would happily stay again

5.6/10

Guest rating

Rooms

7.8

Location

9.8

Service

8.8

Dining

6.8

4/5 based on 950 reviews

#38 of 77 hotels in Ottawa based on Tripadvisor

Leo

United States of America, March 2025

6.6/10

I had a wonderful stay at Sheraton Ottawa, enjoying the spacious and comfortable room, although some aspects were dated. The staff provided really good service, making me feel welcome throughout my visit. The location was perfect for exploring nearby attractions, but my last night was marred by some noisy hotel staff celebrating nearby, which was unfortunate.

Rooms

8.0

The room was very spacious and comfortable, though somewhat dated, with the king size bed offering a great night's sleep. However, I noticed a gap in the door frame that let in a bit of light.

Service

9.0

The front desk staff, particularly Pam, were fantastic and welcoming. The service in the restaurant was also attentive, making my dining experience enjoyable, despite some minor issues.

Location

10.0

The hotel’s location is fantastic, only a short walk from major attractions like Parliament Hill and Byward Market, making it convenient for exploring the city on foot.

Dining

6.0

While the room service was prompt and the food hot, the restaurant experience was slightly disappointing with some of the menu items. However, the waitress was great and went above and beyond to improve my experience.

Facilities

6.0

The hotel offered various facilities like dry cleaning and valet parking, but I found the parking situation a bit challenging, with limited drop-off space.

United States of America, December 2024

5.0/10

I had a generally enjoyable stay at the Sheraton Ottawa Hotel. The location was perfect for exploring the Capital's attractions, and the staff were incredibly friendly and accommodating. However, the amenities felt a bit dated, and I faced a few hiccups during the check-in process that took some time to sort out.

Rooms

7.0

My room was spacious and full of natural light, but I noticed the decor was a bit dated. The bed was incredibly comfortable, although the duvet felt slightly heavy. Additionally, there were some minor issues like the toilet draining slowly. Overall, the room was clean and well-equipped with USB outlets, which I appreciated.

Service

9.0

The service was definitely a highlight. The staff were prompt and friendly, addressing my concerns quickly. Pam and her team really seem to prioritize guest satisfaction, which made a significant difference during my stay.

Location

10.0

I couldn't have asked for a better location. It was just a short walk to both the Parliament Building and various restaurants. Plus, the convenience of being in the heart of Ottawa's business district made it easy to explore nearby attractions.

Dining

7.0

Dining options in the hotel were decent. I enjoyed a delicious club sandwich in the lounge, but I found the restaurant's atmosphere a bit chilly and the options just okay for the price. Breakfast was provided through vouchers for the restaurant due to renovations in the executive lounge, which was a nice touch.

Facilities

6.0

Unfortunately, the saltwater pool and fitness center were closed for renovations during my stay, which was disappointing. Parking was also a challenge since it was under construction, forcing me to use valet services that weren't very convenient.

Rick

United States of America, December 2024

5.0/10

My stay at the Sheraton Ottawa Hotel was enjoyable, marked by good service and a convenient location near Parliament Hill. The room was spacious and clean, although the bathrooms could use some updating. I found the breakfast to be excellent, but quite pricey, which was a downside.

Rooms

8.0

I stayed in a spacious room with a comfortable bed and large TV. It was clean, and the bedding was great. However, the bathrooms felt a bit dated and could benefit from some renovations.

Service

10.0

The customer service was really good. I was particularly impressed with Pam at check-in, who went out of her way to make my birthday special with treats and kindness.

Location

9.0

The hotel's location is fantastic. I was able to walk to Parliament, the locks, and other notable sights easily. It was ideal for exploring the city.

Dining

7.0

While I enjoyed the breakfast, which was delicious, I found it to be quite expensive. The quality was good, but the price could use a rethink.

Facilities

6.0

The facilities were adequate with valet parking available, but I found the parking setup a bit awkward and stressful. Additionally, the pool was out of service during my stay.

Jonathan

United States of America, November 2024

6.4/10

I had a great stay at the Sheraton Ottawa Hotel. The location was perfect for exploring the city. being close to Parliament Hill and multiple restaurants. The room was spacious and quite comfortable, although I did hear some street noise during the day. While the check-in process was efficient, I felt the valet service could have been more prompt. Overall, it suited my needs well, and I would definitely stay here again.

Rooms

8.0

The room was quite spacious and comfortable with a big TV and fancy toiletries. However, I did feel that the beds could have been a bit larger for more comfort.

Service

7.0

Check-in was quick and efficient, although the valet service was a bit slow when I arrived. The staff I encountered were friendly, but there were moments where I wished for more attentiveness.

Location

10.0

The hotel's location is fantastic, being so close to many key sites and within walking distance to shops and restaurants. It was ideal for exploring downtown Ottawa.

Dining

7.0

The breakfast offered in the penthouse club lounge was decent. though it could have had a wider selection. Additionally, the dining room felt a bit cold during my meal.

Facilities

7.0

The hotel provided various amenities, but I found that the pool was closed during my stay. Overall, the facilities were satisfactory, and I appreciated the gym access.

Walter

United States of America, October 2024

5.8/10

I enjoyed my stay at Sheraton Ottawa, though the hotel does show its age. My room was spacious and comfortable, providing a quiet retreat despite being close to the street. While the service was really good, especially at breakfast, some amenities, like the pool, were unavailable due to renovations. Overall, it was a good experience for me, balancing value and convenience in a prime location.

Rooms

8.0

My corner room was spacious, clean, and comfortable. even quiet despite street exposure.

Service

9.0

Staff were exceptionally friendly, accommodating my requests. though I did face some initial hiccups at check-in.

Location

10.0

The hotel’s location is great for accessing downtown, making it easy to get around, even in winter's harsh conditions.

Dining

7.0

I found the breakfast in the lounge to be delicious and fresh, particularly enjoying the variety offered. although the dining area did feel a bit cold.

Facilities

6.0

The fitness center was clean and open 24/7, though I was disappointed the pool was closed for renovations.